FAQ:

1. What battery does the product use?

It uses high-quality LFP battery.

2. What devices can the product’s AC output port power?

With 3600W rated power and 7200W peak power, the product’s AC output port can power most household appliances. Before you use it, we recommend that you confirm the power of the appliances first and ensure the power sum of all loaded appliances is lower than the rated power.

3. How long can the product charge my devices?

The charging time is shown on the product’s LCD Screen, which can be used to estimate the charging time of most appliances with stable power usage.

4. How can I know if the product is charging?

When it’s charging, the remaining charging time will be shown on the LCD Screen. Meanwhile, the charging indicator icon begins to rotate with the remaining battery percentage and the input power shown on the right of the circle.

5. How to clean the product?

Please gently wipe it with a dry, soft, clean cloth or paper towel.

6. How to store the product?

Before storing, please turn off the product first, and then store it in a dry, ventilated place at room temperature. Do not place it near water sources. For long-term storage, please discharge the battery to 30% and recharge it to 60% every three months to extend its battery life.

Note:

• Store in dry and well-ventilated place. If exposed or used in a humid environment for a long time (E.g. seaside), we recommend you use a waterproof bag to keep your battery dry.
• If you accidentally drop the product into water or spill water on the battery during use, please place it in a safe open area, and stay away from it until it is completely dry. The dried product should not be used again.