Product Description

Applicable to Multiple Scenarios

This PTZ security wireless camera can be used outdoors or indoors, providing real-time monitoring for various scenarios. For example: garage, front door, backyard, outdoor, warehouse, etc. And this WiFi PTZ camera has a variety of functions, which can help you provide better monitoring effects, enough to ensure the safety!

Multiple connection methods

This SV3C WiFi IP camera supports the connection of mobile phones, computers and iPads. On the mobile phone, we recommend using the official APP CamHi or CamHiPro to connect the camera. On the computer, we recommend using our official HiP2P software. Our official software will make the function compatibility of this outdoor PTZ camera better.Kindly remind that if you want to use third-party software, we can't 100% ensure that your software is compatible with all the functions of the camera.Please understand!

Share and Remote Access

This outdoor PTZ camera supports multiple people sharing. Up to 5 people can watch the same camera at the same time. You can share the WiFi security camera with your trusted family members or friends. (By scanning code or UID, password sharing). In addition, this outdoor WiFi camera supports remote access, even if you are not at home, you can watch the real-time picture at any time, and play back the video in the SD card and so on.

FQA:

Q1: Why the Outdoor PTZ camera can't track people?

A: (1) The PTZ camera itself doesn’t turn on human tracking function automatically, you need to manually call/transfer the preset number 67 to turn on human tracking, and 68 to turn it off on the APP.

(2) A friendly reminder, the camera is more inclined to detect and track people closer to the camera. If the person is too far away from the camera, the camera will not be able to sense it.

(3) It is suggested that there should not be too many distractions around the camera to affect the camera's judgment on the human figure.

Q2: Can this WiFi PTZ camera use a poe switch?

A: Not support, this is a professional WiFi camera, its internal structure is different from POE camera, therefore, this WiFi PTZ camera can’t use POE switch.

Q3: Does the outdoor ptz camera have cruise function?

A:Support! Cruise number 1-16 preset positions，please call/transfer Preset 76, Cruise number 17-32 preset positions, please call/transfer Preset 77, Cruise number 33-48 preset positions，please call/transfer Preset 78，Cruise number 49-64 preset positions，please call/transfer Preset 79.

Q4: Does the power extension cable affect the function of the camera?

A: If your power extension cable is very long, the voltage supplied to the camera will be lower than 12V, which may make the camera unable to work normally. It is recommended to shorten the length of the power extension cable, and you can increase the length of the socket cable.

Q5: Why said it’s wireless, but it has Wires and Network Cables ? and Can this WiFi camera use 5G network?

A: (1) This is a wireless wifi camera, but it needs to be powered on to work (Package with power adapter for using). And some customers are accustomed to using a WiFi camera with a network cable, so our package is equipped with a network cable.

(2) This WiFi Camera only supports 2.4G WiFi.

Q6: Why the outdoor PTZ camera connect third-party software Blue Iris, but no video/image?

A: Please change video format of the camera to H264 first, Blue Iris only support H264.

(Kind reminder, we recommend using the official CamhiPro APP, which is 100% compatible with the camera)

Q7: Why the SD card of the camera can't record videos?

A:First, please ensure that your SD card is normal and not damaged. Then, please do not use an SD card with too little storage space. It is recommended to use a 64GB or 128GB SD card.

Q8: Why is the WiFi camera not connecting or is connecting?

A: Firstly, while keeping the WiFi IP camera powered on, please keep the distance between the WiFi IP camera and the router not too far, and there should not be many obstacles between the two, such as multi-sided walls.

Secondly, The WiFi IP camera does not support special letters or symbols (@ # & …) in Wi-Fi SSID and Wi-Fi password. Please use standard English letters and numbers.